Below are just some examples of the types
 of surveys we provide

Restaurants

 Our shoppers will perform a detailed audit of the location.  You will receive feedback on everything from the person that answered the phone to how well the meal was prepared.  Bar visits can be included to make this a review that encompasses the entire restaurant.  Areas reviewed often include: Host/Hostess, Server, Manager, Food Presentation, and Atmosphere/Cleanliness.

Bar Integrity Audits

 Our shoppers visit the bar counter at the assigned location.  They will return a comprehensive report that records exact times of purchases and the amounts charged.  They will give you detailed feedback on the bartenders speed of service, including how quickly drinks were entered into the system, hospitality, showmanship, suggestive selling, and overall cleanliness of the area.  Times can be pinpointed to target specific employees and/or shifts.
These types of shops are a necessity for all bar facilities.  Simply letting the bartenders know that they are being watched by unknown customers helps bring alcohol costs down.  It also acts as a reward to those bartenders that create a winning atmosphere for your patrons - making them return again and again.

Amusement Parks

 These extensive and detailed reports target all aspects of the facilities.  Everything from the proper number of tickets being taken at the entrance to the number of minutes it takes to get onto the popular rides and attractions.  Shoppers interact with attendants throughout the park and report back on how well they interacted with the patrons.  Shows are reviewed to see how lively and entertaining they are and how well the actor and actresses interact with the audience.

Customer Feedback 800 service/web sites

 We utilize IVR technology to give your real customers a chance to tell you how your doing.  By adding a special code with a phone number and/or website address, the customer can complete a short survey regarding the visit they just experienced.  Once they complete the survey, the customer is awarded with a special future discount or entered in a prize drawing.  The results are immediately forwarded to the appropriate departments within your company.  Reports are generated on a weekly/monthly basis breaking down the results into location rankings and more.

Contact us for a free 800 survey sample.  See how quickly the answers from your phone call are turned into results in your email inbox.

Name your Service

 Our company is devoted to our clients ever changing needs.  If there is a service that you are looking for, let us know and we will do our best to accommodate it.  If we can't, we'll suggest another company that can!  Many of our newer services are developed simply because a client asks us if it can be done.