Effortless on your part We can set up the reports and tailor them specifically to your needs. Once the reports are made, all you will need to do is sit back and focus on correcting and/or praising the results.
Descriptive narratives The report will allow you to experience the visit through the shopper’s eyes. You can learn how your employees interact with real customers. Were they friendly and helpful? Did they suggest a glass of wine with the meal or dessert? Did they offer a lottery ticket or chips with their purchase? Find out exactly what the employees said in order to determine if
improvements are necessary.
Ability to target special situations We can complete evaluations as detailed or limited as you desire and include special circumstances to test the integrity of your staff. Times can be pinpointed to review the establishment during a specific manager’s shifts. Report criteria can vary from shop to shop, allowing you to improve the areas you need changed.
Quick and Accurate results with Internet capabilities You will have access to your report within 48 hours of the audit. Our shoppers are on-line and required to submit their reports within 24 hours of their visit. Once the report is reviewed for accuracy, you will have immediate access via the web.
